TERMS AND CONDITIONS

These terms and conditions (the "Terms") govern your use of www.sales101.co.uk and its associated domains (the "Website"). If you proceed to use this Website you are agreeing to and will be bound by these terms and conditions. All order for goods and services and accepted by Sales 101 (the “Website”) are subject exclusively and strictly to these Terms.

DEFINITIONS:

We: means Sales 101, and “us” and “our” shall be construed accordingly:

Courses/CourseWare: Textual and graphical aid(s) to learning

Tools: Downloadable digital products

Content Provider: Sales 101 or other third party providers of the CourseWare or Tools

Materials: Courses provided by the Content Providers

WHO WE ARE

Sales 101 is Perry Burns trading as Sales 101. Our address is 7 Accommodation Road, Golders Green, London NW11 8ED.

VAT

Our VAT number is 788-7915-47

ACCEPTANCE OF ORDER

We are not obliged to supply goods or services to you until we have confirmed acceptance of your order and this is when the contract is made. We normally do this by email under the heading "Invoice". If you have not supplied us with an email address then we will send a written Invoice to you at any other address that you have given to us.

ORDERING ALLOWS US TO USE YOUR PERSONAL DATA

By submitting your order you are also allowing us to use your personal details for the purposes of supplying the goods or services concerned (including passing your details onto couriers, content providers and other third parties for the purpose of fulfilling your order).

The basis upon which we obtain and use personal data for this and other purposes is set out in our Privacy Statement. This is also reproduced below.

PRICING

All prices are quoted exclusive of VAT. Where applicable, VAT will be added during checkout. We try to keep our prices as simple to understand as possible. However, you should bear in mind that prices are always subject to change. Prices shown in our print advertising are submitted some weeks prior to publication and therefore may be subject to change. This site contains our definitive price list and is kept fully up to date.

LICENSE AND SITE ACCESS

Sales 101 grants you a limited license to access and make personal use of this site and not to download (other than page caching, or downloadable files made available from Sales 101 via hyperlink) or modify it, or any portion of it, except with express written consent of Sales 101. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Sales 101. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Sales 101 sites and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing Sales 101’s name or trademarks without the express written consent of Sales 101. Any unauthorized use terminates the permission or license granted by Sales 101. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to this Website so long as the link does not portray Sales 101, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Sales 101 logo or other proprietary graphic or trademark as part of the link without express written permission.

Nothing on this Website shall be construed as conferring any license or permission under any of Sales 101's or any Third Party Provider's intellectual property rights, whether by estoppel, implication, or otherwise. You acknowledge sole responsibility for obtaining any such permission.

COPYRIGHT

All CourseWare and Tools are copyrighted: No part may be copied, photocopied or reproduced in any form or by any means without the permission in writing from The Content Provider. Violation of these laws may lead to prosecution.

All trademarks, service marks, products or services are trademarks or registered trademarks of their respective holders and are acknowledged by the authors.

LIMITATION OF LIABILITY

Every effort has been made to ensure complete and accurate information concerning the material presented in these Courses and Tools. However, neither Sales 101 nor the content providers can be held legally responsible for any mistakes in printing or faulty instructions contained within the Tools or Courseware.

The authors appreciate receiving notice of any errors or misprints. Information in the Tools and Courses is subject to change without notice.

Companies, names and data used in examples herein are fictitious unless otherwise noted.

All Courseware, Tools and Materials supplied for training are designed for users familiar with the operation of software programs.

There are no warranties, expressed or implied, including warranties of merchantability or fitness for a particular purpose, made with respect to the Courseware, Tools and Materials or any information provided to the user herein.

Sales 101 shall not be liable for any direct, indirect, special, incidental or consequential damages arising out of the use or inability to use the contents of or materials supplied by this website.

REFUNDS POLICY

All requests for refunds, replacements, and adjustments must be received by email or an online request within 2 days of purchase. Refunds, replacements, adjustments will be considered for:

We must receive written notification of any problem and be given the opportunity to fix the problem in order for a refund, replacement or adjustment to be considered.

Refunds/Replacements/Adjustments will NOT be considered for:

While we are happy to renew subscriptions, we do not offer refunds for accounts that have been partially used in any way.

RESTRICTIONS TO ONLINE COURSEWARE

Where necessary each registered user is granted a unique user ID and password which is used to gain access to the materials therein. Under NO circumstances whatsoever may any registered user share or distribute their user IDs or passwords to third parties. Any breach of this term will result in the immediate suspension of the account.

Members with printable rights are granted permission to produce a single hard copy of each training course for their own use only. Members without printable rights must under NO circumstances whatsoever print, duplicate or reprint the Courseware contained within.

Under NO circumstances whatsoever shall registered users distribute the Courseware provided by the Content Providers. Each course is individually licensed and any user found in breach of this term shall have their account suspended immediately.

RESTRICTIONS TO TOOLS

Each license allows a single registered user to access and use downloadable digital product. Under NO circumstances whatsoever may any registered user share, distribute or copy Tools to third parties.

MINIMUM SYSTEM REQUIREMENTS

Users are required to have an installed working version of all software necessary for the running of the Courseware and Tools. Specific information is detailed on the website. For additional information please contact out support team.

LINKS TO THIRD PARTY SITES

This Website may be linked to other Websites which are not under the control of and are not maintained by Sales 101. Sales 101 is not responsible for the content of those sites. Sales 101 is providing these links to you only as a convenience, and the inclusion of any link to such sites does not imply endorsement by us of those sites.

DISCLAIMER OF WARRANTY

Unless otherwise explicitly stated, the materials on the website are provided "as is", and are for users use only, and all express or implied conditions, representations and warranties, including any implied warranty of fitness for a particular purpose, or non-infringement, are disclaimed, except to the extent that such disclaimers are held to be legally invalid. Sales 101 makes no representations, warranties, guaranties as to the quality, suitability, truth, accuracy or completeness of any of the Courseware or Tools contained on the website.

LIMITATION OF LIABILITY

Sales 101 shall not be liable for any damages suffered as a result of using, copying, distributing, or downloading the courses. In no event shall be liable for any indirect, punitive, special, incidental, or consequential damage (including loss of business, revenue, profits, use, data or other economic advantage) however it arises, whether for breach or in tort, even if has been previously advised of the possibility of such damage.

You have sole responsibility for adequate protection and backup of data and/or equipment used in connection with the website and will not make a claim against for lost data, re-run time, inaccurate instruction, work delays or lost profits resulting from the use of the courses.

GENERAL

This Website could include inaccuracies or typographical errors. Sales 101 and the Third Party Providers may make improvements and/or changes in the courses described in this Website at any time without notice. Changes are periodically made to the Website.

These Terms represent the entire understanding relating to the use of the Website and prevail over any prior or contemporaneous, conflicting or additional, communications. Sales 101 can revise these Terms at any time without notice by updating this.

JURISDICTION

This site is controlled and operated from England. The terms and conditions of this site and any dispute about them or in relation to this site shall be governed by and subject to English Law. In the event that a dispute arises out of or relating to these terms and conditions or the use of or access to this site, such dispute shall be subject to the exclusivity of the English Court.

PRIVACY STATEMENT

Sales 101 is committed to dealing with personal data in the spirit of the Data Protection Act 1998 ("the Act").

We only collect information about you that you provide us with during the ordering or registration process whether you do this online or by other approved methods.

We collect this information to enable us to process your orders in an efficient manner and to assist us in seeking to provide a high quality service to you. We also use it for the other purposes set out in this Privacy Statement.

Sales 101 agrees not to pass your personal data on to any third parties save for the purposes of supplying the goods concerned which may include passing your details to suppliers, couriers and other sub-contractors for the purpose of fulfilling your orders.

You also consent that we may track your use of the site and use any cookies or personal data for the provision of demographic information of an aggregated and collective nature for our own analysis of commercial trends, site usage and other similar research and statistics. You also consent that we may share this with third parties in an anonymous format that does not allow you to be identified.

Sales 101 may at its discretion retain personal data for the purpose of maintaining records and for marketing related goods and services in the future.

In case of any query about our use of your personal data or about your privacy when using our site or generally please contact our webmaster.