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Course title: Account Management 101
Duration: 2 days
Contact Details:
7 Accommodation Rd
London NW11 8ED
Tel +44 (0) 208 209 3900
WHO SHOULD ATTEND: Sales people, pre and post sales support personnel, line mangers and anyone who is responsible for maintaining good client relations.
PROGRAMME: It is more difficult to attract new customers than it is to retain existing ones, so it is essential that existing customers are kept happy and managed skilfully. Account Management 101 provides delegates with an overview of account management, a better understanding of their role, and techniques for generating more profitable business.
The course provides a route map for planning account business, plotting influential players and cross selling additional products and services into different parts of the client organisation.
PRICE: $895 per delegate (minimum 6 delegates)
For more information contact us
